KST releases Orna Client Portal

KST Staff • October 5, 2021

Orna Client Portal keeps clients updated and white labels with your company name and/or logo

Here at Kerkton Security Technologies, we are excited to announce the launch of Orna's new client portal. Your clients can view Calls for Service, Case Reports, and/or Activity Reports. The client portal offers white labeling with your company name and logo. You can also access an audit log of client activity for business purposes. Client portal activity can give you information to better meet client needs. There are settings for handling disabled clients to meet your needs. There is no additional charge for adding users to the client portal. After a user is added, they can access the client portal from securityclientportal.com.

New Features and Updates: Panic Button and More!

By KST Staff • July 14, 2022

Once again, we have been busy at Kerkton Security Technologies working on new features and updates to improve Orna. We are excited to announce the release of the Panic Button, which is our biggest new feature since the April update. The mobile module now has a "Panic" button at the top left that automatically creates a call with a "Panic" NOC when pressed. All available dispatchers in the Dispatch module will be alerted. The Panic Button will blink for the officer until the officer is cleared. From the Dispatch module, dispatchers can press the Panic Button to view current panic calls. If there is only one panic call, the dispatcher will be automatically forwarded to the panic call. The Panic Button blinks in the Dispatch module until the call is closed to help ensure the safety of officers. There are additional updates: Orna now has a Call for Service Audit Log, the ability to update Call Comments, a Command Line in Dispatch to quickly add a secondary location, full screen windows for assigned and unassigned calls in Dispatch In Progress Screen, Tours updates (tour management headers more intuitive, multiple tour stops can be added/removed from tour, multiple tasks can be added/removed from tour stops), version update notifications for users, and various bug fixes.

Feature Update: Custom Nature of Calls and More!

By KST Staff • April 28, 2022

New Features and Updates

All State GSOC Dispatch Services on Orna

By KST Staff • April 8, 2022

All State GSOC is now providing dispatch services with radios using our Orna computer aided dispatch software system.

New Features: Analytics Reports and Company Documents

By KST Staff • November 19, 2021

We are pleased to announce the release of two new features: analytics reports and company documents. You can now create analytics reports for specific clients or company-wide. You can select annual, year to date, monthly, or custom date range. Analytics includes call and case report locations, detailed breakdowns of Nature of Calls, officer response times, and information about activity over time. This feature allows you to download analytics reports in PDF format. Analytics reports can be accessed through the top bar, and access can be adjusted for different permissions groups.

October 2021 software updates

By KST Staff • October 5, 2021

Read about Orna computer aided dispatch software updates for October 2021. Updates include the launch of Orna Client Portal, customizing self-initiate, and improved usability.

Software Updates

By KST Staff • September 9, 2021

At Kerkton Security Technologies, we have been busy updating our private security dispatch software, Orna. Read on to learn about our latest updates which can make your job easier.

Orna Guard Tour Management Receives an Update

By KST Staff • September 1, 2020

Guard tour management systems help security agencies fulfill customer requirements and ensure properties receive the patrol service or static guard service requested. Today we are pleased to announce a remodeled tour management system that is available in preview. This update will allow for more customization than the previous version and is much easier to manage.

Automated Orna Activity Report Updates

By KST Staff • July 5, 2020

The automated emails generated for your clients will now include a hyperlink to view the report. The hyperlink allows the recipients to open the report in their browser avoiding the email client restrictions that prevent large attachments. Images associated with a note or tour stop issue will now be included in the file. This update will pave the future for enhancements with case reports and calls for service.

Orna Integrates With Stripe A Payment Processor

By KST Staff • June 9, 2020

Our team has been working hard to integrate with Stripe for billing and the management of payment information for Orna subscriptions. This will allow for our staff to focus more on application development and less time on the management of client accounts, ultimately benefiting everyone. Some of the benefits for our clients will include more frequent communication on expired cards and upcoming subscription renewals. However, one of the bigger benefits will be grace periods which you can review further on payment management. Customers will be migrated over in stages throughout June and July.

Tour Management Adds Copy To New

By KST Staff • June 9, 2020

System administrators can now duplicate a tour in the administration module. When duplicating a tour, it will also duplicate all stops associated to save you time re-creating your setup. The team has also added a copy to new button for stops.