News & Product Updates
Press Releases
Feature Update: Custom Nature of Calls and More!
By KST Staff • April 28, 2022
All State GSOC Dispatch Services on Orna
By KST Staff • April 8, 2022
All State GSOC is now providing dispatch services with radios using our Orna computer aided dispatch software system.
New Features: Analytics Reports and Company Documents
By KST Staff • November 19, 2021
We are pleased to announce the release of two new features: analytics reports and company documents. Analytics Reports You can now create analytics reports for specific clients or company-wide. You can select annual, year to date, monthly, or custom date range. Analytics includes call and case report locations, detailed breakdowns of Nature of Calls, officer response times, and information about activity over time. This feature allows you to download analytics reports in PDF format. Analytics reports can be accessed through the top bar, and access can be adjusted for different permissions groups.
KST releases prisoner and medical transport capabilities in Orna
By KST Staff • December 8, 2019
Kerkton Security Technologies was engaged by security agencies who transport prisoners but have issues where they have to buy multiple software platforms to support medical and prisoner transports.
Business website services now included with Orna
By KST Staff • December 2, 2019
Most customers are focused on getting new security contracts, managing their guard force and payroll for example, but don't spend enough time increasing their visibility on the web. By introducing website services that can be managed by the security company and KST we hope to solve that issue.
KST's website services offer responsive designs so you don't have to worry about what type of device your potential customer is using and better SEO. All websites come hosted on AWS so you can count on 99.99% monthly uptime and you won't miss a contact request.
Orna announces Improved Data Control For RMS
By KST Staff • October 15, 2019
The software development team working on Orna has taken initiatives this month, making it a priority to ensure Orna continues improves control over who can see incident reporting data. One of the main enhancements for this initiative was the addition of a records administrator group to provide restrictions for incident reports. This allows customers who require stricter data control to grant access only by using the records administrator group.
KST's Orna announces general availability of white label
By KST Staff • September 25, 2019
At Kerkton Security Technologies, we believe in promoting your company, not ours. Which is why we updated Orna with the general availability of white labeled services. This service is released across all PDFs related to your data and e-mails generated to your clients.
This service is provided for free. View more information under the section white label.
Company Link feature added to connect with other security agencies
By KST Staff • September 25, 2019
Kerkton Security Technologies announces the general availability of "Company Link" allowing companies and agencies to work together by providing a streamlined way for dispatch centers or global security operation centers to connect with security patrol companies, they can coordinate a more effective response.
Company Link allows for operation centers to view officer locations on a map and distribute call information to officers working for other companies in the field. This reduces the amount of time spent officers spend contacting dispatch centers and more time handling incidents.
New Texas GSOC Launches Using KST's Orna Platform
By KST Staff • September 25, 2019
Kerkton Security Technologies announces a new partnership with Patriot Eye, a Global Security Operations & Fusion Center located in San Antonio, Texas.
Patriot Eye provides services such as 24/7 public safety communications, security intelligence and surveillance monitoring. The operations center is able to intake and distribute information worldwide to their customers.
Patriot Eye is using Orna, a computer-aided dispatch system, that allows the operators to intake information and dispatch patrol officers in real time.
New Features and Updates: Panic Button and More!
By KST Staff • July 14, 2022
Once again, we have been busy at Kerkton Security Technologies working on new features and updates to improve Orna. We are excited to announce the release of the Panic Button, which is our biggest new feature since the April update. Mobile module now has a "Panic" button at the top left that automatically creates a call with a "Panic" NOC when pressed. All available dispatchers in the Dispatch module will be alerted. The Panic Button will blink for the officer until the officer is cleared. From Dispatch module, dispatchers can press the Panic Button to view current panic calls. If there is only one panic call, the dispatcher will be automatically forwarded to the panic call. The Panic Button blinks in Dispatch module until the call is closed to help ensure the safety of officers. There are some additional updates. Orna now has a Call for Service Audit Log, the ability to update Call Comments, a Command Line in Dispatch to quickly add a secondary location, full screen windows for assigned and unassigned calls in Dispatch In Progress Screen, Tours updates (tours management headers more intuitive, multiple tour stops can be added/removed from tour, multiple tasks can be added/removed from tour stops), version update notifications for if you are using Orna during an update (no downtime as before, but now you get a notification at the end of the update), and various bug fixes.