Software Updates

KST Staff • September 9, 2021

Latest Software Updates (as of September 9, 2021)

At Kerkton Security Technologies, we have been busy updating our computer aided dispatch software, Orna. These updates are listed below.

  1. Warnings now have an "Add Date" button to easily add the date to the warning.

  2. Vehicle Type has been introduced for Vehicle records.

  3. Call card PDF now includes client site names and attachments

  4. Call card and report search now includes clients for search options and in results

  5. You can now select multiple attachments for digital evidence at once for Case Reports

  6. Mobile users now have a button for setting call location to the client address

  7. Attachment previews on case reports are now much more visible

  8. You are now able to disable NOCs (Nature of Calls)

  9. Added tour log

  10. Various bug fixes including: activity report downloading fix, officer display fix for when no dispatchers are in the system (as can happen on initial signup), and fix for turn by turn navigation on Android 11, among others

  11. General upgrades

  12. Upgraded software framework

  13. Upgraded server software

  14. New payment scheme ($18/user/month, paid upfront for the coming month with prorated usage from added or removed users of the previous month). If you are currently using an old payment scheme and rates, reach out to us to switch to the new payment scheme.

We hope these changes will improve your experience using our private security dispatch software. As always, reach out to us if you have any questions or feedback.

New Features and Updates: Panic Button and More!

By KST Staff•July 14, 2022

Once again, we have been busy at Kerkton Security Technologies working on new features and updates to improve Orna. We are excited to announce the release of the Panic Button , which is our biggest new feature since the April update. Mobile module now has a "Panic" button at the top left that automatically creates a call with a "Panic" NOC when pressed. All available dispatchers in the Dispatch module will be alerted. The Panic Button will blink for the officer until the officer is cleared. From Dispatch module, dispatchers can press the Panic Button to view current panic calls. If there is only one panic call, the dispatcher will be automatically forwarded to the panic call. The Panic Button blinks in Dispatch module until the call is closed to help ensure safety of officers. There are some additional updates. Orna now has a Call for Service Audit Log , the ability to update Call Comments , a Command Line in Dispatch to quickly add a secondary location, full screen windows for assigned and unassigned calls in Dispatch In Progress Screen, Tours updates (tours management headers more intuitive, multiple tour stops can be added/removed from tour, multiple tasks can be added/removed from tour stops), version update notifications for if you are using Orna during an update (no downtime as before, but now you get a notification at the end of the update), and various bug fixes.

Feature Update: Custom Nature of Calls and More!

By KST Staff•April 28, 2022

All State GSOC Dispatch Services on Orna

By KST Staff•April 8, 2022

All State GSOC is now providing dispatch services with radios using our Orna computer aided dispatch software system.

New Features: Analytics Reports and Company Documents

By KST Staff•November 19, 2021

We are pleased to announce the release of two new features: analytics reports and company documents . Analytics Reports You can now create analytics reports for specific clients or company-wide. You can select annual, year to date, monthly, or custom date range. Analytics includes call and case report locations, detailed breakdowns of Nature of Calls, officer response times, and information about activity over time. This feature allows you to download analytics reports in PDF format. Analytics reports can be accessed through the top bar, and access can be adjusted for different permissions groups.

October 2021 software updates

By KST Staff•October 5, 2021

Read about Orna computer aided dispatch software updates for October 2021. Updates include launch of Orna Client Portal, customizing self-initiate, and improved usability.

KST releases Orna Client Portal

By KST Staff•October 5, 2021

Orna computer aided dispatch software helps you get your job done fast. With our new client portal, your clients can also be kept up to date on incidents and activities. White labelled with your company name and logo. See audit log of client activity for business insights and legal purposes.

Orna Guard Tour Management Receives an Update

By KST Staff•September 1, 2020

Guard tour management systems help security agencies fulfill customer requirements and ensure properties receive the patrol service or static guard service requested. Today we are pleased to announce a remodeled tour management system that is available in preview. This update will allow for more customization than the previous version and is much easier to manage.

Automated Orna Activity Report Updates

By KST Staff•July 5, 2020

The automated emails generated for your clients, each email will now include a hyperlink to view the report. The hyperlink allows the recipients to open the report in their browser avoiding the email client restrictions that prevent large attachments. Images that were associated to a note or tour stop issue will now be included in the file. This update will pave the future for enhancements with case reports and calls for service.

Orna Integrates With Stripe A Payment Processor

By KST Staff•June 9, 2020

Our team has been working hard to integrate with stripe for billing and the management of payment information for Orna subscriptions. This will allow for our staff to focus more on application development and less time on the management of client accounts, ultimately benefiting everyone. Some the benefits for our clients will include more frequent communication on expired cards and upcoming subscription renewals. However, one of the bigger benefits will be grace periods which you can review further on payment management. Customers will be migrated over in stages throughout June and July.

Tour Management Adds Copy To New

By KST Staff•June 9, 2020

Duplicate Tours and Stops In Tour Management. System administrators can now duplicate a tour in the administration module. When duplicating a tour, it will also duplicate all stops associated to save you time re-creating your setup. The team has also added a copy to new button for stops.